Frequently Asked Questions



1. Who is Cross International?

Cross International is an organization dedicated to feeding starving people and helping those in need around the world. Cross International is efficient with an amazing 97.3% of all the money raised from the sale going directly to the starving people of Haiti and Nicaragua. Last year’s sale helped feed more than 2.6 million people in need in Haiti and Nicaragua. This year’s goal is to match or exceed 2.6 million in spite of the rising food costs. For more information on Cross International, check out their website www.crossinternational.org

2. How much money from The Cookie Sale goes to Cross International?

Absolutely 100% of the proceeds from The Cookie Sale go to Cross International. Less than 3% of the proceeds will be used by Cross International for administrative costs.

3. What about local administrative costs?

There are no local administrative costs. The only costs that are being paid from the sales of these cookies are the costs for cookie dough, cellophane and gift trays. Amazingly, the cost of printing the order forms, hall rental, trucking, printing the thank you cards, all labor, meeting space, radio air time on WJTL, artwork, and even the candy for the gift trays are all donated. There are no salaries and the groups selling these cookies do not benefit in any way. That is why the purchase of 1 cookie provides hunger relief for 2 people.

4. What are the dates of this event?

Sales start Sunday, November 19th and end Sunday, December 3rd. All cookie tray orders will be delivered the week of December 4, 2017 so churches can distribute them on the weekend of December 9, 2017.

5. Can my church get involved?

Yes!!! We are always eager to have more churches, businesses or organizations join the effort. If you are interested in being part of The Cookie Sale, call 1-866-COOKIE-9 or 717-509-7399, or e-mail cookie@thecookiesale.com.

6. What are the items I am selling?

Chocolate chip, peanut butter and sugar cookies. They are available as a gift tray with 8 of each type of cookie on it. The gift trays come beautifully decorated with chocolates. All cookie gift trays include a card that explains The Cookie Sale.

7. Do you want me to buy or sell the cookies?

First and foremost, we want you to SELL the cookies. That is how we can best raise the money we need to help Cross International feed starving people in Haiti and Nicaragua. Of course, if you want to buy some too, that is also appreciated.

8. Are there any selling tips?

Because it’s a great cause, these cookies are easy to sell. Probably the best way to sell them is to take the form to work or social activities and simply ask. You don’t need to be pushy; we find that the cookies and the cause sell themselves. Best of all, the sales period is only two weeks long. It's simple... THE MORE YOU ASK, THE MORE YOU WILL SELL.

9. Can these cookie trays be used as Christmas gifts?

Yes!! Our gift trays make excellent gifts for everyone. Businesses like to give them to clients, employees and customers. In fact, we have had companies order as many as 150 gift trays – the proceeds of which would feed 36,450 starving people in Haiti and Nicaragua.

10. Can we personalize a gift tray for our business?

Yes. We will gladly include promotional items (mugs, etc.) or customize your business’ gift tray to suit your specific need. We prefer a minimum order of 25 gift trays to perform this service. When considering items to include, please consider size--remember there needs to be enough room on the trays for the cookies. We recommend calling for approval before you order.

11. How can I get my organization started?

Click on the "Help Sell" button on the home page, then click on the "Register to Help Sell" button, fill out your information, and then click the "Register" button. If you need help, please call 1-866-COOKIE-9.

12. How do I get my order forms?

Once you register your group and submit your information, we will deliver the amount of order forms you need, or you may download a copy (see FAQ #21).

13. How do I compile orders and get them to you?

One person from each organization should be delegated as the contact person. Each person in the group will get their order to the contact person. The contact person will total the orders they receive and forward the master order to: cookie@thecookiesale.com or call 1-866-COOKIE-9, or fax orders to 717-299-6455 by 10:00am on Monday, December 4, 2017.

14. When will I get my order?

Cookies will be baked and delivered to your church, group or business late in the week of December 4th. Churches will be able to distribute their orders at services the weekend of December 9, 2017.

15. Can individuals participate?

Yes!! The more the merrier! Please click on the "Help Sell" or "Help Package" buttons and register as an individual.

16. When is the last day of the sale?

Individual orders are to be turned in to the appropriate contact person on Sunday, December 3rd. Contact persons should phone, fax or e-mail in all orders by 10:00am on Monday, December 4th. Business orders with items to include are due by November 28, 2017.

17. How do I help package the cookies?

Click on the "Help Package" button, fill out the form and submit. Someone will contact you to schedule your packaging time(s).

18. When do I turn in the money?

Generally, the easiest way is to have the money ready when the cookies are delivered; or, if you choose, you can collect the money after the cookies are delivered to you. For ease in tracking, please turn in all of your money that is due at one time. Please make sure that all checks are made payable to: Cross International.

19. How do I pay?

If a group is selling, pay the group leader. Individuals or group leaders should send checks or money orders only (no cash) to: The Cookie Sale, 533 Janet Avenue, Lancaster, PA 17601. Please make checks payable to: Cross International.

20. Who do I make the check out to?

Make all checks payable to: Cross International.

21. How can I get more order forms?

The Cookie Sale Order Form/Brochure can be downloaded in pdf format by clicking here. You should be able to right click and "Save Target As" to save to your computer. If this does not work, please call and we will get you some more.

22. How do I promote The Cookie Sale?

The Cookie Sale Order Form/Brochure can be downloaded in pdf format by clicking here. You should be able to right click and "Save Target As" to save to your computer. If this does not work, please call and we will get you some more.